oooo mood swings

So I went from wanting to firebomb Verizon to wanting make them cookies today,
fucking corporate policies and no communication between departments

I wonder how it is that such big companies cannot understand streamlining
information through their corporate echelon.

I am the worst person to have on the other side of the phone, complaining

and it’s not because I have no compassion, because I’ve done that job
for a bank even. and when you mess with people’s money you better
be good. though I appreciate the process *NOT*

a process that took an hour from my phone minutes

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